When will I receive my order?
Our products usually ship within 3 business days. It takes an average of 1 to 3 days for USPS First-Class Mail to arrive at its destination.
Which shipping company do you use?
We usually ship with USPS (First-Class Mail) for small orders. If you place a large order, we will choose the carrier that is the most economical.
Do you ship to my country?
We only ship within the United States. If you are located outside of the United States, please email us first at firstname.lastname@example.org before placing an order. We will try to accommodate.
Can I return my order or obtain a refund?
In most cases, we do not accept any returns or refund your purchase. Exceptions are made for damaged items. We ask that issues are reported within 7 days of receiving products. If you have any questions or would like report a damaged item, please email us at email@example.com.
Who do you hire to create artwork for your games?
Whenever possible, we strive to provide freelance opportunities to aspiring artists (i.e. student artists and recent graduates) who are pursuing an art career. We offer competitive pay, acknowledgements, and promotions for great artwork. It’s important for us to provide our customers with quality graphic design work for our games. If you are an aspiring artist who is creative and skilled, we would love to hear from you!
Unable to find an answer to your question here?
Please email us at firstname.lastname@example.org. We will take care of you!